The growth in e-commerce market size has been possible only with the growth in capacity and network of logistics companies. The logistics ecosystem, joining forces with companies, is expanding to offer a seamless experience across channels and enhance consumer delight and adoption. Evolving operating models in ordering, fulfillment and delivery offer a myriad of solutions for a smooth scale-up and will be of significance in the post-COVID-19 era wherein warehouses are expected to become a lot more complex. Gearing up to offer same day delivery, handle B2B and B2C deliveries and other advanced nuances, the pandemic has served as a catalyst for logistics companies who are at the edge of a systemic transformation.

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