Healthcare organisations today are navigating increasing competition, evolving patient expectations, and growing regulatory focus. In this exclusive interview, Kaustav Ganguli, Managing Director & Leader – Healthcare and Life Sciences, Alvarez & Marsal India, shares insights on how providers can drive sustainable growth through cost efficiency, ethical care, and data-led transformation. The conversation explores how healthcare leaders can balance expansion with operational discipline while building patient-centric, future-ready platforms.

Key themes covered in this interview:

• The growing role of data and AI in shaping patient engagement and operational decisions
• Shifting expansion strategies and the importance of disciplined integration
• Rising cost pressures, pricing dynamics, and long-term margin sustainability
• Building patient-first models while preparing for tighter regulatory and payor scrutiny

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This article is an Intellectual property of Express Healthcare February 2026 Print edition.