He brings more than 26 years of experience as a services leader with a unique perspective from his experience creating, establishing, selling and delivering services as an adviser, as a client and as a service provider.
Mr. Smilie is a recognized expert in the outsourcing of IT and business process operations and adoption of as-a-service delivery models designed to optimize performance and leverage cloud-based services.
He has been engaged across a variety of industry sectors including manufacturing, retail, resources, financial services, media, travel and transportation. Throughout his career, he has focused on aligning and optimizing business services through technology.
Before joining A&M, Mr. Smilie was a Partner with Hewlett Packard Technology Consulting, where he led cloud consulting services for their clients in the Americas. He also served as a Partner with Technology Partners International, where he led IT and business process service advisory engagements for global 1000 companies.
Earlier, he served as Vice President of Corporate Services and a corporate officer of Metromedia Restaurant Group, a multinational restaurant company, leading the corporate strategy, initiatives and operations for IT and restaurant services across a $1.5 billion, 900-restaurant operation. He also held a variety of outsourcing leadership positions with IBM Global Services.
Mr. Smilie earned a bachelor’s degree in business administration from the University of Texas at Dallas and an MBA from the University of North Texas. He is a certified expert in IT Service Management.