Kevin Smilie is a Managing Director with Alvarez & Marsal Corporate Performance Improvement in Dallas. He brings more than 30 years of experience as a services leader with a unique perspective from his experience defining and delivering technology strategies and services as an adviser, operator and service provider.
Mr. Smilie has been engaged across a variety of industry sectors including manufacturing, retail, resources, financial services, media, travel and transportation. Throughout his career, he has focused on aligning and optimizing business services through technology.
Prior to joining A&M, Mr. Smilie was a Partner with Hewlett Packard Technology Consulting, where he led cloud consulting services for their clients in the Americas. He also served as a Partner with Technology Partners International, where he led IT and business process service advisory engagements for global 1000 companies.
Previously, he served as Vice President of Corporate Services and as a corporate officer of Metromedia Restaurant Group (a multinational restaurant company). He led the corporate strategy, initiatives and operations for IT and restaurant services across a $1.5 billion, 900-restaurant operation. He also held a variety of outsourcing leadership positions with IBM Global Services.
Mr. Smilie earned a BBA from the University of Texas at Dallas and an MBA from the University of North Texas. He is a certified expert in IT Service Management.
In today’s volatile geopolitical climate, adapting to emerging trends is essential for maintaining business continuity and financial stability. Geopolitical uncertainties — ranging from trade conflicts to regional instabilities — pose significant operational and financial challenges.
The evolution of Global Business Services (GBS) over the past two decades reflects a shift from traditional cost-centric approaches toward more value-driven, digitally enabled strategies, driven by changing market dynamics, technological advancements and evolving customer expectations.
In an article for Modern Restaurant Management, A&M’s Jonathan Sharp, Kevin Smilie, Jonathan Tibus detail the steps restaurant owners can take to anticipate customer needs, automate processes, and improve technology throughout the organization to boost margins, sales and customer loyalty.
We are pleased to share the inaugural Alvarez & Marsal Distress Alert Southeast Asia report, a significant milestone in our effort to generate insights into the region’s distress market.
