He brings over twelve years of experience delivering enterprise-class IT and process solutions within the retail, e-commerce and insurance industries. He specializes in large-scale enterprise solutions, solution architecture, helping businesses best utilize technology to drive results and process improvement. Mr. Mauk has proven delivery skills with experience in onshore / offshore delivery models.
Mr. Mauk led a team to improve efficiency and agility a for several Fortune 50 retailers. These processes include the printed and digital weekly ad, in-store signage, promotional signage, coupons, .com homepage and packaging, resulting in reductions in process time and resource effort from 20 percent to 60 percent.
Working towards an improvement and investment roadmap, Mr. Mauk worked in an enterprise architect role to assess the reliability, scalability and maturity of the central switch provider for a national payments scheme focused on a digital-first mobile payments ecosystem.
As part of a global electronics retailer’s strategic IT goals to establish a common, multichannel, global eCommerce platform, Mr. Mauk worked on the team responsible for delivery of all cart and checkout functionality. He successfully worked with teams in Canada, the U.S. and India, resulting in the successful launch of the solution and an increased desire of other geographies to implement this platform.
At a global insurance company, Mr. Mauk was the lead architect and delivery lead for a new modular application framework designed to streamline rating and quoting for enterprise property insurance policies, increase collaboration, reduce time-to-market for new products and rapidly develop and deploy new application modules to a distributed workforce. He was responsible for design, application architecture and managing a delivery team drawing resources from the multiple vendors located both on and off-shore.
Previously, Mr. Mauk spent five years with Avanade (a joint venture between Accenture and Microsoft) where he most recently served as a Manager. He managed teams consisting of staff, client, third-party resources regarding UI design, web service and application development, application integration and deployment.
Mr. Mauk is a LEAN Six Sigma certified Green Belt and has earned a bachelor’s degree in computer information science from Ohio State University.