February 11, 2025

Global Capability Centers: The Great Force Multiplier

Global Capability Centers (GCCs) and Global Business Services (GBS) have become critical strategic levers for organizational leaders, including CEOs, CFOs, Transformation Leaders, and Business Leaders. These centers are essential for enhancing profitability, competitiveness, organizational agility, and innovation. As part of the $300 billion offshore services market, the significance of GCCs is rapidly increasing.

Alvarez & Marsal (A&M) recognizes that managing GCCs is no longer a traditional scale play but requires an expertise-centric approach. A&M offers a comprehensive "Plan-Produce-Perform" model to manage these investments, aligning with their value proposition. This approach demands dedicated management power, which A&M is equipped to provide.

Organizations may have diverse needs, such as establishing new GCCs, expanding existing ones, maximizing ROI from technology and innovation, or driving cost optimization. A&M's team of experienced operator/consultants is well-equipped to address these needs, having successfully managed similar scenarios. A&M is positioned to add significant value to clients by leveraging their expertise in GCC management.

Explore the strategic advantages of Global Capability Centers and how organisations can effectively leverage them.

Read the full report here

Authors

Irvinder Singh Lail

Director

PRAMIL GOVIL

Director
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