November 1, 2024

The Impact of Optimising and Digitalising Collections | Europe

With the Eurozone’s economic landscape showing signs of strain, lenders are urged to prioritise their collections operations. The combination of a maturing credit cycle, rising living costs, and stagnant growth points to a potential surge in non-performing loans (NPLs).

In this article, A&M delves into why investing in collections operations is crucial, offering key insights and actionable steps for optimisation and success.

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Thought Leadership

Beyond the Tech: Building An ERP Case That Actually Drives Business Value

February 5, 2026

Most ERP programs fall short because the business case is unclear. This article shows how early alignment and a well defined future state set the foundation for real ERP value.

Thought Leadership

Keeping Up with the Trends: How Optimized Help Desks Can Create Competitive Advantage

January 27, 2026

This article explores how organizations can rethink traditional sourcing models and leverage AI to transform help desks into a source of measurable competitive advantage.

Thought Leadership

Rethinking CRM for Law Firms

October 8, 2025

A&M's Mike Shanahan, Pete Koltis and Anthony Santomauro share how firms can rethink CRM to accelerate ROI, strengthen client relationships, capture cross-selling opportunities, and free up partner time for high-value work.

Thought Leadership

Public Cloud Migration for a Legacy Enterprise Application

August 18, 2025

Public cloud migration can unlock major benefits—but for legacy enterprise applications, the path is complex and failure-prone. A new Digital & Technology services article outlines a phased approach to reduce risk, manage costs, and ensure long-term success.

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