State and constituent needs and priorities change over time, compelling state leaders to adjust programs and service delivery. One of the most transformative decisions state leaders can make is to create a new state agency, designed to improve the quality, impact, accountability and value of specific services, and optimize the state's role in service delivery.

A&M experts Erin Kenny, Ann Volk and Erin Leveton share insights to transform your state services and accelerate program delivery to better serve your constituents. 

4 Key Phases for Building an Agency:

1. Assess & Align: Analyze policies, programs and performance to set the stage for transformation
2. Design: Craft the mission, vision and organizational structure of the new agency
3. Plan & Budget: Develop a roadmap and budget for successful agency launch
4. Build, Launch & Stabilize: Implement the transformation, monitor readiness and ensure a smooth launch

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