Erin Kenny

Managing Director
Experience building new products and businesses that address consumer needs
Works with foundations and non-profits to define and deliver complex system change
Seattle
@alvarezmarsal
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Erin Kenny is a Managing Director with Alvarez & Marsal Public Sector Services in Seattle. She helps clients to develop and implement technology product and channel strategies. Ms. Kenny has expertise working with online retail, finance and transportation companies and non-profit organizations.

With more than 15 years of experience, Ms. Kenny has helped multiple companies launch new products and business lines and improve customer service and user experience. Her notable assignments include working with a global foundation on its portfolio of investments in data and technology. She has assisted a major global transportation company in the assessment of its conveyance operations and service performance with a goal to define and deliver on a service improvement strategy.

Most recently, Ms. Kenny worked on a multi-year initiative, in partnership with nine U.S. states, to launch a new non-profit built around a shared services platform that will open up access to the market for education tools that help students learn.

Prior to joining A&M, Ms. Kenny was a Senior Manager at Amazon, responsible for developing merchant solutions and building product selection. She served as product lead for the creation of the Merchants@ service, which transitioned Amazon’s e-commerce functionality into an application platform, accessible to third-party merchants selling on Amazon.

Previously, Ms. Kenny managed customer experience for the Marketplace (used products) business. She oversaw online operations, including the set-up of merchandising, customer service, product development and fulfillment processes for The Body Shop, a global beauty retailer.

Ms. Kenny earned a bachelor’s degree from Duke University and an MBA from the Kellogg School of Management at Northwestern University. She is an executive board member and treasurer for Girls on the Run of Puget Sound.

Insights By This Professional

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In a recent article, A&M experts Erin Kenny, Ann Volk and Caitlin Molina discuss the steps to design and implement effective waitlists, ensuring states can deliver essential service efficiently.
Discover expert insights on enhancing governance in youth residential programs. Strengthen efficacy and service delivery with guidance from A&M's Erin Kenny and Caitlin Molina.
A&M experts Erin Kenny, Ann Volk, and Erin Leveton share insights to transform your state services and accelerate program delivery to better serve your constituents.
Latest insights The latest insights from Erin Kenny's team
Thought Leadership
We are pleased to share the inaugural Alvarez & Marsal Distress Alert Southeast Asia report, a significant milestone in our effort to generate insights into the region’s distress market.
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