November 1, 2024

The Impact of Optimising and Digitalising Collections | Europe

With the Eurozone’s economic landscape showing signs of strain, lenders are urged to prioritise their collections operations. The combination of a maturing credit cycle, rising living costs, and stagnant growth points to a potential surge in non-performing loans (NPLs).

In this article, A&M delves into why investing in collections operations is crucial, offering key insights and actionable steps for optimisation and success.

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Thought Leadership

Why Human-centered Design Matters in AI Strategy

June 23, 2026

A&M's Digital & Technology Services team explores why human-centered design is the missing layer in AI strategy and how the organizations winning with AI are designing better human–AI systems, not just deploying better tools.

Thought Leadership

Beyond the Tech: Building An ERP Case That Actually Drives Business Value

February 5, 2026

Most ERP programs fall short because the business case is unclear. This article shows how early alignment and a well defined future state set the foundation for real ERP value.

Thought Leadership

Rethinking CRM for Law Firms

October 8, 2025

A&M's Mike Shanahan, Pete Koltis and Anthony Santomauro share how firms can rethink CRM to accelerate ROI, strengthen client relationships, capture cross-selling opportunities, and free up partner time for high-value work.

Thought Leadership

Public Cloud Migration for a Legacy Enterprise Application

August 18, 2025

Public cloud migration can unlock major benefits—but for legacy enterprise applications, the path is complex and failure-prone. A new Digital & Technology services article outlines a phased approach to reduce risk, manage costs, and ensure long-term success.

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