Ms. Trimble brings more than 17 years of expertise in healthcare experience management and enterprise transformation, including enterprise-wide program strategy, governance, operating model design, process improvement and change management. 

Prior to joining A&M, Ms. Trimble was one of the early leaders of the Qualtrics healthcare and life sciences vertical, working to reshape the way healthcare organizations listen, understand and act on patient/member and employee feedback. She led strategic engagements for top healthcare and life sciences customers, focusing on experience management vision, roadmaps, and business cases. Ms. Trimble helped develop industry perspectives on experiential impacts and was instrumental in leading Qualtrics’ first healthcare acquisition in 2021. She helped set the foundation for multi-year, double-digit revenue growth.

Previously, Ms. Trimble was a Senior Manager with Deloitte Consulting, serving leading healthcare organizations including Cigna, Humana, Aetna, Anthem, Kaiser Permanente, Express Scripts and CVS Health. She led the transformation management office for one of the industry’s largest pharmacy migrations and developed strategies to improve member, employee and broker experiences for multiple clients. Ms. Trimble also worked on the formation of a new federal business division for a client, with compliant time keeping and cost accounting systems that led to the client winning a 10-year federal contract worth more than $9 billion in revenue.

Ms. Trimble earned a bachelor's degree in finance and computer information systems from California State University Los Angeles and an MBA from Cornell University. She is a Certified Patient Experience Professional (CPXP) and a member of Women Business Leaders in U.S. Healthcare (WBL).