He has a proven track record aligning service delivery with customer requirements and has firsthand experience managing large-scale projects, budgets, and teams. Additionally, he has excelled at creating IT systems strategies, evaluating new technologies, and ensuring effective risk management for various firms and clients. His primary areas of concentration are IT Operations and Service Management—turning organizations into customer-focused, well-organized, and accountable service providers.
With more than 29 years of Information Technology experience, Mr. Storm has held an array of positions in IT infrastructure management to drive operational excellence, cost efficiencies, and transformation. At Credit Suisse and DLJ, he managed relationships with senior business leaders and IT providers to ensure service levels met or exceeded client expectations. He assumed primary leadership roles during disaster recovery/business continuity planning exercises, as well as directed recovery efforts during major unplanned service incidents. With an emphasis on service excellence, he ensured continuous improvements were realized and proper risk management was in place.
Prior to joining Alvarez & Marsal, Mr. Storm spent four years at Bloomberg LP in New York, where he most recently led Enterprise Solutions Operations—partnering with key internal service providers to drive remediation and elimination of systemic issues impacting production service offerings for real time and reference data clients. He implemented service management principles and controls to better manage environmental risk and ensure higher service availability targets were achieved.
Mr. Storm earned a master’s degree in computer science from Hofstra University and bachelor’s degree in computer science from the University of Pittsburgh.