Mr. Storm has over 30 years of experience running global mission-critical technology infrastructure organizations in the Americas, Asia, Europe and the Middle East and a proven track record aligning service delivery with customer requirements and has firsthand experience managing large-scale projects, budgets and teams.
He has created IT systems strategies, evaluated new technologies and ensured effective risk management for various firms and clients. His primary areas of concentration include IT effectiveness, operations and service management - turning organizations into customer-focused, well-organized and accountable service providers.
Mr. Storm has held an array of positions in IT infrastructure management to drive operational excellence, cost efficiencies and transformation and has designed and implemented ‘Centers of Excellence’ in London, New York and Singapore as part of a ‘follow-the-sun’ client service model. He has also collaborated across teams to develop training programs, expedite workflow, remediate issues to minimize exposure and meet business timeframes.
Prior to joining A&M, Mr. Storm spent four years at Bloomberg, where he led Enterprise Solutions Operations with staff in London, New York and Tokyo. There he led issue remediation efforts and implemented service management principles and controls to better manage environmental risk and ensure higher service availability target achievement.
On a recent engagement at a global services firm, he led a strategy to accelerate ‘digitizing’ IT by ensuring alignment of services focused on delivering business value. Deliverables included a target state organization model, transition plan and a prioritized transformation roadmap with required governance and communication strategy.
At a large global insurance firm, he successfully implemented CTO-sponsored initiatives to transform IT over an aggressive six-month timeframe. The program ranged from improving the desktop experience, to increasing network capacity, to establishing a private cloud, to replacing/retiring legacy platforms, among others. This network program achieved 40 percent increase in new capacity for a net 20 percent increase in cost across the Americas, Asia, Europe and the Middle East.
Mr. Storm earned a master’s degree in computer science from Hofstra University and bachelor’s degree in computer science from the University of Pittsburgh.