Mr. Koltis has 30 years of industry and consulting experience in defining and implementing systems strategies for industries such as consumer products, insurance, distribution, manufacturing and healthcare. He also has over six years of operational experience in the high-tech industry, cofounding and building a company around SaaS-based customer relationship management (CRM) and accounting solutions.
Mr. Koltis led a team that worked with a leading regional healthcare provider to design and build a consumer engagement platform based on the latest digital technologies. This included the development of a business case and three-year roadmap, identification and selection of platform tools and stand up of a new digital PMO capability to support the initiative.
Mr. Koltis led a team that built an e-commerce consolidate roadmap for a mid-sized e-learning company. This project involved putting together a plan to consolidate 18 B2C domains down to five over an 18-month period while doing no harm to domain authority of the remaining sites
Mr. Koltis led the global rollout of a 375-seat CRM implementation across 35 countries in Europe, the Middle East, India and Africa (EMEIA) and Asia in the financial services industry. The project spanned an 18-month period and resulted in the first enterprise-wide system the company had ever successfully deployed to manage relationships with over 750,000 merchants. He also led the CRM implementation effort at the U.S. Department of Commerce within the 450-user market access and compliance team.
Mr. Koltis led a team that implemented a multi-phased CRM and supply chain management solution for a $750 million division of a multi-billion dollar information services company. The project provided significant ROI through headcount reduction and revenue enhancement, as well as included a team of eight in the U.S. and 15 in an offshore development center in India. Mr. Koltis also managed a team of over 90 consultants for a large-scale CRM implementation at one of the largest wireless carriers in the U.S.
Mr. Koltis earned a bachelor's degree in management information systems from Florida International University and serves on FIU’s President’s Council as well as its MBA Advisory Board.