Mark Sugrue

Senior Director
30+ years of experience
Specializes in operational, IT, revenue cycle and performance improvement consulting
Boston
@alvarezmarsal
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Mark Sugrue is a Senior Director with Alvarez & Marsal's Health Systems practice in Boston. He brings more than 30 years of experience combining operational, IT, revenue cycle and performance improvement consulting.

Prior to joining A&M, Mr. Sugrue served as a Managing Director at FTI Consulting. There, he co-led the firm's digital health solution offering focused on the development, adoption and optimization of leading edge, innovative technologies. Additionally, he led major transformation initiatives on behalf of his clients, including contact center optimization, new facility merger and acquisition projects, emergency department throughput, care model redesign and enterprise-wide performance improvement efforts.

Previously, Mr. Sugrue was the Managing Director for Clinical Delivery and Informatics Solutions at Commonwealth Medicine. In this role, he was responsible for leading the strategic and tactical operations and consulting services provided to public health enterprises in Massachusetts and across the U.S. Additionally, he served as the Chief Nursing Informatics Officer and Associate Chief Nursing Officer for a professional practice at the UMass Memorial Medical Center, where he led the successful implementation of a $700 million electronic health record. Earlier, Mr. Sugrue served as Lahey Hospital and Medical Center’s first CNIO.

Mr. Sugrue earned a bachelor’s degree in biology and psychology from the University of Massachusetts, Boston, and a bachelor’s degree in nursing science and master’s degree in nursing leadership from Regis College. He was awarded the 2020 Citation for Outstanding Performance by the Commonwealth of Massachusetts for his work leading the emergency COVID-19 response at the Holyoke Soldiers’ Home. Mr. Sugrue currently serves as a member of the Health Information Management Systems Society Board of Directors and is the past Chair of the HIMSS America’s Advisory Board.

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Thought Leadership
The social care sector is a cornerstone of society, contributing £50 billion annually to the UK economy. It plays a vital role in supporting the well-being and diverse needs of our population. However, it now stands at a critical juncture.
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