Joe Melfi

Managing Director
Deep expertise in global IT and business operations and IT infrastructure focused on performance improvement and optimization 
Specializes in IT cost takeout, cloud transformation, SAAS/IAAS, ITIL, and outsourcing
30+ years of experience as a technology infrastructure and operations executive
New York
@alvarezmarsal
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Joe Melfi is a Managing Director with Alvarez & Marsal Corporate Performance Improvement in New York.

Mr. Melfi is results-driven leader skilled at identifying problems, defining solutions, and implementing world class processes and procedures. He brings more than 30 years of experience as a technology infrastructure and operations executive. 

Mr. Melfi specializes in leading enterprise technology transformations, leveraging people, process, and technology to drive strategy and execution. He has a strong track record of success in all aspects of technology operations, infrastructure, strategic planning, design, and implementation. 

Mr. Melfi has partnered with businesses across financial services, retail, and technology sectors to develop and deliver transformational results. His areas of expertise include global technology and business operations, information technology infrastructure, enterprise technology transformation, SaaS/IaaS, ITIL, and outsourcing. 

Mr. Melfi has successfully led IT cost takeout initiatives for global organizations in financial services, media, technology, and retail companies. He has delivered run rate savings ranging from $20 million to $340 million per annum. 

Mr. Melfi has performed due diligence on Tier 4 data centers for recovery point objective (RPO), recovery time objective (RTO), disaster recovery, carrier and power diversity, ESG roadmap, and strategy. He has performed technology infrastructure due diligence for major acquisitions across retail and technology business sectors.

Mr. Melfi has also led and managed large-scale waterfall-to-agile transformations for highly complex global technology infrastructure organizations. 

Prior to joining A&M, Mr. Melfi served as Executive Vice President of Global Infrastructure & Operations at PVH Corp., where he led a global technology organization through transformational change, designing, planning, and implementing technology solutions which were aligned with the business needs for both growth and efficiency. Previously, he also served in several executive technology roles with Deutsche Bank, AIG, PGI, and Instinet, where he managed global operations, data center operations, and global infrastructure teams through major transformations across operations, data center/cloud, service desk, and network infrastructure.

Insights By This Professional

Public cloud migration can unlock major benefits—but for legacy enterprise applications, the path is complex and failure-prone. A new Digital & Technology services article outlines a phased approach to reduce risk, manage costs, and ensure long-term success.
SaaS executives face a critical decision: develop new software solutions in-house or acquire existing technologies to accelerate growth. A&M Managing Directors Cindy Finkelman and Joe Melfi explore a structured approach to evaluating both strategies, weighing factors like vision alignment, market dynamics, talent capabilities, costs, scalability and risk appetite to help leaders make informed, strategic choices.
In the competitive landscape of SaaS, advancing through the maturity model is crucial for long-term success. A&M Managing Directors Cindy Finkelman and Joe Melfi explore the key drivers of SaaS maturity. Discover how to establish scalable infrastructure, implement standardized processes and create frictionless, personalized client experiences that build lasting relationships.
Discover the roadmap to SaaS maturity advancement in our latest article. A&M Managing Directors Cindy Finkelman and Joe Melfi outline crucial steps for scaling, guiding you through every growth phase and empowering SaaS businesses to flourish in today's dynamic environment.
Latest insights The latest insights from Joe Melfi's team
Thought Leadership
The US residential broadband market is in a state of dynamic change, shaped by intensifying competition and a paradigm shift in how value is created and captured.