Cynthia Joiner
Managing Director
Quick facts
20+ years of operational and consulting experience
Focuses on strategic sourcing, business process outsourcing, organizational design, professional competencies, business transformation and supply management and risk governance models
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Cyndi Joiner is a Managing Director with Alvarez & Marsal’s Corporate Performance Improvement practice and serves as the National Supply Chain Solution Leader.

Ms. Joiner is an advisor to A&M’s European and Asian Supply Chain practices and leads the firm’s Financial Services Third Party Risk Management practice.

With 20+ years of operational and consulting experience in Financial Services, Retail, and Manufacturing, Ms. Joiner has implemented centralized spend management and governance programs by fundamentally changing supplier management and Procure to Pay processes.

Cyndi advises the Financial Services sector on large scale process design and risk mitigation strategies including designing and implementing highly regulated processes design for process for tier global commercial and investment banks. Additionally, Ms. Joiner led and end to end Operation Efficiency Assessment for the United States Postal Services as required by Congress. She is also co-leading a business transformation for the largest non emergency transportation company in the U.S. 

During her career, she has worked with Staples, Best Buy, Morgan Stanley, Bank of Tokyo, Apax Partners, Bridgewater Associates, Regions, Cerberus, BB&T, New Mountain Capital, Ally Bank, CooperVision and Fiserv to deliver performance improvement and sustainable process changes.

A former Chief Procurement Officer, Ms. Joiner held executive positions with GMAC and Wells Fargo where she developed and executed strategies to centralize all business processes and activities for sourcing, supplier risk management, corporate real estate, asset management and disaster recovery for five companies  During her career, Ms. Joiner has reduced supplier cost in excess of $500 million.

Ms. Joiner earned a bachelor’s degree in Communications from Lee University and a master’s degree in Business Administration from Pfeiffer University. She also completed the Program on Negotiations at Harvard.

In 2014, Ms. Joiner was named the Alumnus of the Year at Lee University, the highest honor given by the University. She has written articles on third party risk management, Supply Chain tax reform, cost reduction strategies and managing outsourcing relationships for the American Banker, Purchasing Magazine, Spend Matters and Harvard Business Review.

Ms. Joiner is active in the American Cancer Society’s Relay for Life and sponsors Harvest, Alvarez & Marsal’s consultant mentoring program. In 2016, Cyndi was named Corporate Performance Improvements Mentor of the Year.