30+ years of managing transformational change programmes
BA and MA from Oxford University
Fluent in English, French and German
+44 207 663 0582
Managing complex change cannot be left to amateurs - get it wrong, and the impacts on cost, risk and reputation can be disastrous.
Chris Broyden is a Managing Director with Alvarez & Marsal in London, in the firm’s Financial Industry Advisory Services (FIAS) practice. He leads our European Performance Improvement Practice. He brings over 30 years of broad-based experience in the financial sector, both in an advisory capacity and in a variety of senior roles in global investment banks. His core expertise is in planning and leading complex transformation programmes.
Most recently, Mr. Broyden has assisted a European D-SIB to evaluate its global operating model with a view to identifying gaps which might impact the bank’s operational continuity in a resolution scenario, and to propose alternative models for consideration by the Board.
Prior to this, he worked with the Board of a UK online brokerage as their Head of Change Management, to manage and co-ordinate a broad programme of change initiatives relating to: regulatory remediation, technology, process improvement, and organisational / cultural change. When, having completed the remediation work, the parent company decided to sell the institution, Chris successfully led the sale team, managing all aspects of the sale, including vendor identification, reverse due diligence and selection and the pre-requisite carve-out and migration preparation activities.
Prior to that, Mr. Broyden led the engagement at a G-SIB to assist them in developing options for a revised operating model, in order to respond to regulatory pressure to provide resilient operations across the group. The engagement focused on the alternatives for establishing a bankruptcy-remote shared services entity, with a focus on the impact on the Bank’s technology infrastructure, operational and people-related components.
Mr. Broyden has also worked for the FROB in Madrid, assisting the Spanish government to design and implement the ‘Sareb’, the asset management company set up in December 2012 to manage Spain’s non-performing real estate assets. He led the work to define the technology and operations model for the company.
Prior to joining A&M, Mr. Broyden was the Global COO for IT for Société Générale Corporate and Investment Bank, where he managed the IT components of their three year transformation programme, and was responsible for the finances, resource management and overall programme / project management for the division. During this time he co-ordinated major changes to the division’s operating model, for example tripling the number of roles based in India, and establishing a preferred supplier list of three strategic technology suppliers.
Mr. Broyden spent four years at Barclays Capital, where he held a number of senior positions as a member of the Global IT Executive Committee, including Head of Barclays Group Technology Sourcing, Head of Market Data Management and Head of Business Continuity. He played a leading role in the Lehman integration, managing all the non-front office work streams (finance, technology, operations, risk, HR, legal, etc.). Through 2009 he managed the divesture of BGI, the Barclays fund management business, to Blackrock, leading and co-ordinating all aspects of the divesture including tax, finance, regulatory / shareholder approvals, technology and HR.
Mr. Broyden started his career as a management consultant with Andersen Consulting (now Accenture) in their financial services practice, based in London, and became an equity partner in 2000. During his 20 years there, he specialized in managing large scale transformational change programmes, such as the redevelopment of the London Stock Exchange’s core trading and information systems, and the development and implementation of a revised operating model for ANB Amro’s UK support functions.
Mr. Broyden earned a bachelor of arts degree and an MA in modern languages from Oxford University. He is a British national and is fluent in English, French and German.