Mr. May brings deep experience in the assessment, design, and implementation of telecommunications business and operational support systems (BSS/OSS), as well as associated data and integration capabilities. He also has expertise in leveraging data, analytics, and AI for operational efficiency, revenue generation, and customer engagement use cases across the telecom value chain.

With more than 30 years of experience, Mr. May brings a strong background in helping telecommunications and digital infrastructure companies develop and execute their technology strategies to support their business objectives. This includes integrating disparate technologies, rationalizing data and integration platforms, migrating costly and brittle legacy technologies to modern platforms, and adopting AI across the enterprise with a focus on scaling AI use cases that demonstrate business value. Mr. May also has experience in industries such as high-tech, retail, hospitality, manufacturing, and financial services.

Prior to joining A&M, Mr. May was with two software companies, C3 AI and Uniphore, where he concentrated on sales and implementation of enterprise AI solutions across industries primarily focused on improving operations and/or customer experience. Previously, he was with Accenture, first as an Enterprise Architect responsible for the technology delivery of telecom BSS/OSS transformations globally and, more recently, as the Solution Architect responsible for solution design, sales, and delivery of Accenture’s AI-powered advanced customer engagement solution, initially focused on telecom and then replicated across multiple industries.

Mr. May earned a bachelor’s degree in industrial engineering and management sciences from Northwestern University.