Ms. Briola is a thought leader in devising financial and operational strategies to improve margin without compromising quality and engagement. She has assisted organizations with strategic transformation built on the foundation of an engaged workforce, enabling technology, and alignment to organizational goals. Ms. Briola leverages a thoughtful and collaborative approach to achieve client goals.

Ms. Briola’s notable work includes advising one of the country’s largest managed healthcare organizations (MCO) on creating a new business line go-to-market strategy and launch plan. This work included coordinating underwriting, marketing, sales and operations. She also developed a shared services model to align 30+ plans with a centralized corporate function for a MCO covering 26+ million members.

Ms. Briola also served as an Executive Transformation Advisor to a publicly traded retail pharmacy focusing on double-digit growth, including aggressive cost management and reimbursement maximization. She served a major pharmacy retailer as Executive Advisor, improving the finance operations of their PBM and implementing improvements in core finance functions (Pricing & Underwriting, Guarantee Management, and Trade).

Prior to joining A&M, Ms. Briola led the operational transformation and pharmacy consulting practice at Premier, Inc., and served on the leadership team in the Duke University Health System as the Director of Clinical Business Operations and Patient Experience.

Ms. Briola earned a bachelor’s degree from Duke University and a master’s degree in Public Health from the University of North Carolina at Chapel Hill. She holds Six Sigma Black Belt and Lean for Healthcare certifications from North Carolina State University and completed a board director preparation program with the UCLA Anderson School of Management.