With more than 20 years of combined industry and consulting experience, Mr. Hall has worked with clients across various industries, including cash logistics, financial services, healthcare, industrial gas, manufacturing, retail, power and utility, and travel and entertainment.

Mr. Hall led the indirect spend assessment for a $4 billion animal health technology services company, in which he developed the spend base by focusing on categories, sub-categories, suppliers and spend. He produced savings estimates and an initial sourcing game plan to help the company achieve $100 million in value capture over three years.

Previously, Mr. Hall served as interim Director of Transformation of a global distributor and wholesaler of European train tickets and rail passes, where led initiatives across commercial, customer care, finance and human resources to improve top-line sales and EBITDA performance without endangering customer satisfaction. He also assisted a $1 billion private manufacturer of musical instruments and distributor of consumer electronics (with ~2,000 employees across 40 countries) with an end-to-end operational assessment that resulted in $60 million in EBITDA savings and $30 million in working capital opportunities.

Prior to joining A&M, Mr. Hall was Vice President of Sales and Customer Care at NetBank in Atlanta, where he was responsible for the online bank’s North American customer care organization. Previously, Mr. Hall worked for eBank and First Data in Atlanta, holding numerous operational leadership roles.

Mr. Hall earned a bachelor's degree from the State University of New York at Binghamton. He was the President of the Customer Relationship Management Association (CRMA) Atlanta Chapter. Mr. Hall was selected by Gartner and 1to1 Media as a CRM Excellence judge for CRM efficiency and customer experience management in the Americas and EMEA.