Mr. Santoso’s work spans the full transformation life cycle, from operational and technical due diligence, through capital strategy and governance, to operational readiness, execution, and asset optimization. He specializes in simplifying complex programs, helping capital-intensive clients bridge the gap between strategy and execution and ensuring these initiatives deliver in practice, not just on paper. His goal is to leave every operation faster, safer, smarter, and ready to scale.

With more than 19 years of consulting and line management experience, Mr. Santoso has served as a trusted advisor and coach to senior leaders across the Middle East, Australia, Africa, and Asia–Pacific. He has led programs delivering double-digit step-change throughput improvements, sustained cost reductions of 10–20%, and successful execution of multiple M&A transactions and integrations, from diligence through post-merger integration.

Mr. Santoso is regarded as a hands-on advisor and coach, known for his belief that sustainable transformation is achieved through people, leadership, and capability, not systems and tools alone. He works alongside leadership teams and the front line to shape mindsets, improve ways of working, and build a performance culture, ensuring that systems and digital enablers reinforce ownership, accountability, and disciplined execution.