In 2020, the pandemic unleashed a new round of disruptions in government. To accommodate virtual work and other needs, IT had to mobilize with efficiency and agility. This urgency empowered executives to take on more institutional risk to ensure continued delivery of key government services. Seizing on that higher risk tolerance, our team can help accelerate the transformation of your IT organization as a key enabler of the mission.

Redesign Government’s Operating Model

Prior to taking on IT transformation, governments should revisit their operating model—the model through which it delivers its constituent-centered mission. The model itself, challenged for resilience and sustainability in the current crisis, is ripe for an overhaul. We can redesign your organization’s operating model for more impactful service delivery and interactions with stakeholders.

Redefine IT Operating Model to Execute the Mission

Likewise, the IT organization should be redesigned to deliver the needed capabilities that unleash government’s new operating model and set up the future vision for the IT organization. Our team will partner with you to strengthen your pandemic readiness.

Refine How Technology is Managed and Take Out Costs

A careful assessment of IT includes evaluating people and skills, determining how it consumes technical services, assessing relationships with suppliers, understanding digital readiness and artifacts, and acquiring a transparent view of IT spend. Better management of IT and a clear view of unnecessary costs will make you more agile, build resilience and free up scarce funding.

Develop Information Risk Management and Cybersecurity Protocols

Many vendors access government information (like service, cloud and software providers), putting vital information at risk. It is critical to dig deep into the providers’ supply chain to understand other risks. We can strengthen your security and information security programs by assessing your cyber maturity and hardening your cyber risk profile, vulnerabilities and system misconfigurations.

Optimize Application and IT Infrastructure

Once you audit IT assets and gain transparency of IT costs, your application inventory and flexibility of the supporting infrastructure will be clear. Our joint optimization exercise will support retiring of old applications and other infrastructure as well as lay the foundation for cloud migration and acquisition of new capabilities.

Go Digital

Governments are embracing digital tools to interact more impactfully with their constituents, nation-partners and other stakeholders. We can design or accelerate your digital strategy and acquire new capabilities to be more efficient and impactful.