In the second of a 3-part article series on the topic of “Insights for an Evolving Market”, the Financial Services Industry Group's Insurance sector looks at key challenges and opportunities with third party administrators (TPAs) in 2025.
Traditionally, insurance carriers and businesses have relied on TPAs to provide key services, such as policy administration or claims management. But the potential for growth is not without risk.
Key TPA Challenges in 2025 Include:
- Lack of Standardization
- Legacy Technology Limitations
- Costly Corporate Functions
- Data Inconsistency
- M&A integration challenges
For TPAs and their investors, overcoming these industry challenges provide a real opportunity to capture value.
Key TPA Opportunities in 2025 Include:
- AI / Machine Learning
- Reimagining the Sales / Renewal Experience
- Managing IT Spend and Vendor Management
- Upgrading the Servicing Experience
- Improving Cash Flow
Read the Full Article
Read the first article in this series, U.S. Excess and Surplus Market: Unlocking Growth with Strategy & Execution
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