January 17, 2018

Businesses Align Much Closer to Their Customers Through Effective Transformation Initiatives

Understand what value means to your customer

Customer preferences are now a key driver of transformation and adoption of new business and operating models. Over the past five years, there has been a seismic shift in customer expectations rooted in the digital revolution with an exponential increase in the number of channels through which consumers see products and services, newly emerging customer networks, and a resurgent emphasis on value (potentially superseding price).

Thought Leadership

The Belonging Dividend: The Strategic Imperative of Belonging and How to Unlock Its Full Value

July 15, 2025

In a recent article, A&M Talent, Organization & People Solutions experts explain the major roadblocks in gaining true belonging in the workplace and describe the fixes to move beyond superficial belonging programs to deep, structural transformation.

Thought Leadership

Zwischen BYD und Bürokratie

July 8, 2025

Transformation statt Tradition: Die Wettbewerbssituation der deutschen Autoindustrie verschlechtert sich weiter. Im globalen Wettbewerb steht sie gegenüber der erstarkenden Konkurrenz etwa aus China zunehmend unter massivem Kosten- und Innovationsdruck. Und zwar gleichzeitig.

Thought Leadership

OPTIONS TO SUPPORT VIABILITY FOR AUSTRALIA’S PRIVATE HOSPITAL SYSTEM

July 3, 2025

The Australian healthcare system has long been recognised as a global leader, balancing public, and private care to deliver exceptional outcomes for patients.This paper outlines a pathway to safeguard the future of Australia’s private hospital network

Thought Leadership

Managing Director Annie Peabody Featured in CFO

June 16, 2025

Managing Director Annie Peabody recently featured in CFO's article "Balancing strategic tradeoffs and leadership transparency during challenging transformations".

Authors