In today’s fast-moving business environment, effectively managing change is critical to staying competitive. From mergers to digital transformations and shifting workforce needs, organizations face increasing complexity, with nearly 70% of change efforts falling short, according to Harvard Business Review.

To realize the value of these strategic transformations, organizations must lead and implement through tailored change and adoption strategies.

Why should leaders focus on “change and adoption”?

  • Realizing strategic change is crucial to staying competitive in the market and delivering stakeholder value (financial and employees).
  • Aligning leadership around a clear change and business case enables the prioritization of critical initiatives, driving more effective decision-making and organization-wide adoption.
  • Fostering a culture of agility and innovation mitigates transformation risks, accelerates time-to-value and turns disruption into growth opportunities.
  • Adoption of change efforts isn’t optional—without it, even the best strategy will crumble under employee resistance.
  • Embracing diverse perspectives and creating tailored engagement (via personas and journey maps) sparks authentic buy-in.
  • Effective change efforts drives adoption with key stakeholders, leading to accelerated implementation and long-term results.  

When is the right time to address change efforts?

  • Shifts in vision and strategy require action to maintain relevance.
  • Competing priorities drain focus and morale, requiring immediate realignment.
  • Restructures, mergers or transformations demand clear direction to prevent chaos.
  • Complex implementations need support to avoid employee frustration.
  • Cultural shifts or rising resistance signal the urgent need for leadership.

How A&M Delivers Outcomes

A&M works together with clients to:

Drive business value and ROI

Defining success metrics aligned to business strategy to guide a tailored change approach for impactful transitions and sustainable adoption.

Get to data-driven insights and actions FAST

Using accelerators to efficiently engage the organization to assess change and quickly move to action.

Make it real

Designing practical, fit-for-purpose change interventions (e.g., personas and journey maps) to embed the new change into the organization’s foundation.

Realize immediate and sustained impact

Finding the “Moments that Matter” to pilot change.

Defining success metrics aligned to business strategy to guide a tailored change approach for impactful transitions and sustainable adoption.

Using accelerators to efficiently engage the organization to assess change and quickly move to action.

Designing practical, fit-for-purpose change interventions (e.g., personas and journey maps) to embed the new change into the organization’s foundation.

Finding the “Moments that Matter” to pilot change.

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