As hospitals and health systems have consistently been on the front lines fighting the COVID-19 pandemic, dramatic drops in patient volume initially occurred. Throughout the past year as COVID-19 surges ebbed and flowed, in order to maintain safety, health systems needed to continuously pivot and adapt. At times, organizations had to cancel or lower the number of surgeries and procedures they could perform, as well as manage the uneasiness of patients coming into their facilities.

In this podcast, Health System leaders from across the country share their firsthand experience with the dynamic shifts in patient volume throughout the pandemic and what additional changes they anticipate in the short term, as well as their vision for the future.