Performance Improvement | Troy Temple
Troy Temple
Senior Director
Performance Improvement | Troy Temple
Quick facts
Sales operating effectiveness (sales coverage model, sales process development and CRM strategy)
Customer experience, segmentation and targeting
Marketing efficiency and effectiveness (organization and spending)
Contact info
Download V-Card
Connect on
Troy Temple is a Senior Director with Alvarez & Marsal’s Growth & Customer Experience practice in Chicago. He specializes in identifying and implementing solutions to improve marketing and sales force effectiveness. He has deep experience in developing and executing complex business strategies to improve revenue and profit performance.

With more than 20 years of executive line management experience, Mr. Temple has led companies from multi-billion dollar global players to startups, specifically focused on growth strategies to drive revenue and profit.  He has a track record of driving top line growth and EBITDA via impactful marketing and sales programs based on a deep understanding of the customer experience. He helps clients improve ROI by aligning marketing and sales and insuring focus on the right segments, channels and customers.  

Mr. Temple has considerable experience driving revenue and profit improvement in the technology, manufacturing and service sectors. He has led sales and marketing transformations for Pitney Bowes, Amsted Industries and Exide Technologies.  Selected engagements include:

  • Sales operating effectiveness (sales coverage model, sales process development and CRM strategy)
  • Customer experience, segmentation and targeting
  • Marketing efficiency and effectiveness (organization and spending)
  • Demand planning and forecast redesign
  • Compensation plan reform
  • Chapter 11 restructuring

Prior to joining A&M, Mr. Temple lead sales, marketing, service and operations for a $3B battery manufacturer to help execute the Plan of Reorganization for a North American business that entered Chapter 11 a year before his arrival.   Responsible for a $690M Americas business, he restructured the sales channels, leading a business of 500+ employees in their North American operation.  The business emerged from Chapter 11 under his watch and today is a much stronger company both financially and structurally.

Mr. Temple served as the Vice President/Corporate Officer for a $227M pipe manufacturer headquartered in Chicago, IL and led the restructuring and turnaround of a worldwide sales organization resulting in a 4X (EBITDA) sale to a private equity firm.

Serving as VP of Sales for a $150M technology business, Mr. Temple successfully integrated several new software acquisitions, driving change resulting in a standard incentive plan, sales process, CRM platform, go-to-market strategy, and forecasting methodology.

Mr. Temple earned a bachelor’s degree in Economics from the University of Illinois.  His has received several sales training certifications including Miller Heiman’s Strategic Selling, Customer Centric Selling and Solution Selling.  Additionally he is a certified trainer for Franklin Covey’s Four Disciplines of Execution (4DX) and has three marketing certificates from the University of Chicago, Booth School of Business.