Most recently, Ms. Small was selected to be a key member of the Verizon project team that designed and successfully negotiated the $8.2 billion pension transfer deal to Prudential Insurance.
With more than 39 years of financial and risk management experience, Ms. Small is well known and respected within the insurance industry and has been the recipient of numerous awards: in 2002, she was named as one of the top 100 women in the insurance industry; in 2003, she was named Risk Manager of the Year; in 2008 she was selected as one of “25 Women to Watch;” in 2010, she received the Risk Innovator Award; in 2010, the captive she managed was awarded the Outstanding Captive of the Year Award; and in 2011, she was ranked No. 10 in the Power 50 and No. 3 for captive owners in Captive Review magazine.
Before A&M, Ms. Small spent 21 years leading the risk management organization at Verizon Communications Inc. located at Basking Ridge, NJ. During that time, she was responsible for the design and negotiation of the global insurance programs, claims management, captive operations, contract consultation, loss control initiatives and workers compensation.
As Verizon continued to grow, Ms. Small successfully integrated the global risk management programs, staff personnel and vendor relationships through three mega mergers; Bell Atlantic and NYNEX (1997), Bell Atlantic and GTE (2000), and Verizon and MCI ( 2006) while at the same time successfully divested many of the landline and wireless operations both domestically and internationally.
As President of Verizon’s captive insurance company, Ms. Small successfully grew the captive to being one of the largest in premiums written in the United States. The captive became the cornerstone of the Verizon’s risk management program with more than 75 percent of Verizon’s insurance spend underwritten by the captive. Throughout her years leading Verizon’s risk management organization, Ms. Small successfully settled several high profile complex claims, including a large EEOC claim and various patent and theft claims. Most notable was the successful settlement of Verizon’s 9/11 claim in under two years. The insurance recovery of more than $800 million was the largest non-litigated claim settlement achieved at that time.
Ms. Small earned a bachelor’s degree in mathematics at Rutgers University, as well as earning both an MBA in finance from Rider University and a master's degree in statistics from Rutgers University. She also earned an Associate in Risk Management designation (ARM) and a Chartered Property Casualty Underwriter designation (CPCU).
She currently serves as the Executive Director of the New Jersey Captive Insurance Association.