Louis Usarzewicz
Senior Director
Quick facts
25+ years of experience
Specializes in supply chain and operations processes for retail, consumer product and service-based companies
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+1 206 664 8930
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Lou Usarzewicz is a Senior Director with the A&M Retail Performance Improvement Group.

Mr. Usarzewicz has over 25 years of experience delivering performance improvement, including enterprise-wide initiatives. He specializes in supply chain and operations processes for retail, consumer product and service-based companies, including sourcing and procurement, merchandising, manufacturing, logistics and other corporate services and has a special focus in e-commerce operations.

In a recent engagement, Mr. Usarzewicz led the development of a wholesale and direct to consumer distribution strategy for a winter sports apparel brand where he managed 3PL provider relationships as well as process and IT improvements.

While working with a regional discount retailer, he helped link the category merchandising strategy and open-to-buy plans to supply chain business planning. This initiative resulted in labor and logistics cost reductions, throughput and capacity increases, store operations streamlining and the creation of an omnichannel fulfillment approach.

Mr. Usarzewicz led the supply chain transformation of a leading national restaurant chain including rationalization of a food procurement strategy and development of distribution and logistics solutions. He has worked with several other consumer-facing hard and soft goods brands in both the direct and indirect categories, including commodity materials, catalog and custom-engineered items.

While working with a kiosk-based retailer, Mr. Usarzewicz identified opportunities to improve merchandise procurement, assortment and distribution, kiosk operations and software engineering/information technology management. He has also selected, contracted and implemented new SaaS based tools for customer service/claims management operations for a retail insurance provider.

Mr. Usarzewicz has served in multiple Interim management roles including VP of Manufacturing for a skin and hair care product brand, Director of Procurement for a national retail specialty store operator and VP and GM for a manufacturer of industrial equipment.

Prior to A&M, Mr. Usarzewicz served as VP of Supply Chain at Truco Enterprises, Director of Operations Engineering for North American Distribution at Amazon.com and VP of Operations at Celebrate Express,

Mr. Usarzewicz earned a bachelor’s degree in mechanical engineering from Columbia University and an MBA from the Amos Tuck School at Dartmouth College. He is also a certified Kaizen leader.