Jennifer Faulkner
Senior Director
Quick facts
30+ years of experience in the public and private sectors
Specializes in retail lending
Advises financial institutions regarding their retail lending practices
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Jennifer Faulkner is a Senior Director with Alvarez & Marsal Financial Industry Advisory Services in Chicago, specializing in retail lending. She has more than 30 years of experience in the public and private sectors, beginning her career as a national bank examiner and later advising many of the largest and most complex financial institutions regarding their retail lending practices, from a safety and soundness as well as a consumer compliance and protection perspective.

Most recently, Ms. Faulkner was a Director for Promontory Financial Group, where she served for almost five years. There, she advised banks, thrifts, finance companies and other financial firms in the areas including:  credit risk management and due diligence, consumer compliance governance, regulatory relations remediation and examination preparedness, Unfair and Deceptive Practices, and Fair Credit Reporting Act.

Prior to that, Ms. Faulkner was with the Office of the Comptroller of the Currency (OCC) for more than 24 years. From 1997 to 2011, she served as the Lead Retail Credit Examiner for the Large Bank Supervision Division. In that role, she advised the Comptroller and Executive management on real or emerging retail credit risks, served as the primary liaison to Retail Credit policy for policy development, coordinated with field staff to implement policy, managed or co-managed many horizontal reviews, including credit card practices, real estate appraisal and evaluation practices and the mortgage foreclosure reviews.

Prior to 1997 at the OCC, she was responsible for examining several of the nation’s largest credit card and auto lenders as well as troubled community banks. 

Ms. Faulkner earned a bachelor’s degree in business with an emphasis in accounting at Hastings College, Hastings, Nebraska.