With more than 14 years of experience in financial services combined with 12 years in consulting, Mr. Williams is an experienced senior information technology transformation executive. He is a proven leader in delivering innovative initiatives, while delivering strong results, cost savings and implementing enterprise-wide change.
Recently, Mr. Williams conducted an analysis of a FinTech mortgage lender’s IT infrastructure costs. Opportunities were identified to decrease IT costs related to loan issuance by 45 percent and FTE by 60 percent. Recommendations were provided to decrease information security and third-party vendor risks.
He led a team to review time and attendance management issues for a leading manufacturer of pulp, paper, tissue, packaging and building products. The project identified excess overtime costs vs industry standards and ways to manage and obtain critical data, as well as built a go forward roadmap.
Mr. Williams managed a team to address recovery and resolution requirements in Dodd-Frank 165(d) by developing a Catalog of Critical Services to align Service Level Agreements to internal contracts between material entities.
In addition, he led a team to improve organizational effectiveness with the delivery of talent management processes related to skills and competencies for 14,000 resources in Consumer Banking Technology & Operations. This maximized resource allocations based on talent and role alignment, as well as decreased costs of resources.
He established a project management office to provide strategic direction for a $206 million portfolio of technology projects to rationalize applications, deliver $641 million in annualized cost savings and reduce FTE by 4,300 over a three-year period.
He also managed a team of associates and a multi-million technology portfolio of deposit, credit card processing, lines of credit, and eCommerce solutions, for Small Business customer segment. In this role, he also managed the IT vendor relationship with TSYS for 9.6 million Small Business Credit Card accounts.
Prior to joining A&M, Mr. Williams spent 14 years with Bank of America in the Global Technology and Operations organization, where he was responsible for strategic project management, application development and credit card processing.
Mr. Williams earned a bachelor’s degree in economics from Davidson College and a master’s in business administration from the Fuqua School of Business at Duke University. He has received Six Sigma Greenbelt Certification with Design for Six Sigma.