Cathleen Hernandez
Managing Director
Quick facts
35+ years of leadership and advisory roles across healthcare continuum
Focuses on performance improvement, turnaround, strategy, and buy and sale operational due diligence with a specialty in post-acute care
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Healthcare services should be regarded as an interwoven network rather than a patchwork of services. The silos that exist between healthcare systems and post-acute providers upon "discharge" must be broken by integrating processes and systems that build a team-based approach in order for healthcare delivery initiatives to improve the quality of outcomes for patients. This ultimately reduces financial risk for healthcare providers.
Cathleen (Cathy) Hernandez, a Managing Director with Alvarez & Marsal in Dallas, brings a wide array of healthcare operational and acquisition experience to the firm. She focuses on driving strategic planning, operational and financial performance improvement.

Prior to joining A&M, Ms. Hernandez was a CEO in the home health and hospice arena in Northern Texas. Her role as CEO encompassed strategic planning, performance improvement, corporate compliance, business development and human capital procurement. Previously, she was President of Nei-Sun Management Services, a hospital management group for inpatient rehab and long-term acute care hospitals. There she established leadership teams, financial metrics, managed care contracts, operating budgets, vendor negotiations and strategic alignments with the medical communities to include key physician groups.

Before that, Ms. Hernandez served as a Chief Development Officer and Chief Operating Officer in an inpatient rehabilitation hospital environment, where she was involved in mergers and acquisitions, implementation integration, management for both internal and external start-up, turnaround, performance improvement and physician partnership strategies.

Ms. Hernandez served as an EVP with Home Quality Management (HQM), a for-profit skilled nursing facility organization with 62 facilities across the southeastern U.S. There she worked closely with clinical teams to establish operational excellence for in-house therapy programs, as well as overall operational excellence in a clinical setting. As a member of several facility advisory boards, she assisted a team of multi-disciplinary executives to improve the operational and financial needs of skilled nursing facilities.

Prior to joining HQM, Ms. Hernandez served as Chief Operating Officer for CareRehab Services, a subsidiary of LifeCare Hospitals, where she was involved in planning a start-up business model for contracting therapy programs in skilled nursing facilities and managing therapy outcomes for hospitals. She was an integral part of the due diligence and start-up team for all hospital mergers and acquisitions.

Ms. Hernandez earned a master's degree in business administration from the School of Business at University of Miami, specializing in healthcare administration and policy.