At A&M, Ms. Devin served as interim CIO and led a team to plan and implement the first phase of a private equity “carve out” of an e-commerce software company from its parent company. The project included managing the technology transition service agreement (TSA), preparing a roadmap and budget for standalone operations, and hiring the new CIO.
For a $150 billion U.S. bank, Ms. Devin and her colleagues reported to the board the state of the enterprise information security program, as required by the Gramm Leach-Bliley Act. The comprehensive annual report addressed the full information risk lifecycle, including assessing and measuring risk, IT control maturity and testing, threat and vulnerability monitoring, known critical issues and remediation plans, cybersecurity strategy and program evolution, and first, second and third line of defense operations, risk management and governance.
Ms. Devin joined A&M from Silicon Valley Bank. As CIO, she led an IT transformation supporting the bank’s global expansion, new products and services, and business growth. Ms. Devin launched a Digital 2.0 program, rethinking how to build and deliver high-touch commercial banking services to a diverse and tech-savvy client base. She was also accountable for a significant technology investment portfolio and advocated for critical infrastructure stability and scalability initiatives.
Prior to Silicon Valley Bank, Ms. Devin held CTO positions at Manilla.com (a Hearst Corporation company), Art.com and Blackhawk Network. As a member of the executive team, she ensured technology initiatives and operations enabled business strategies. She successfully deployed an Oracle ERP platform, a consumer digital service and marketing solutions. Ms. Devin also operated a secure, high-volume payment gateway and obtained ISO 27002 and PCI compliance. Across industries, Ms. Devin built strong technology teams, delivered customer-facing products and solutions, and operated highly-available production systems and platforms.
Ms. Devin held technology leadership positions at Charles Schwab, including CIO for the Retail, Investment Advisor and Banking enterprises. She led the “one customer” strategy and CRM initiatives for the branch, schwab.com, call center, voice and email channels. Her work included desktop applications, sales and marketing solutions, IT shared services, vendor management and outsourcing.
Ms. Devin earned a bachelor’s degree in computer science from San Francisco State University. She is a member of the International Women’s Forum and a board trustee for Freedom from Hunger.