A city assessment revealed overdue receivables resulting from outdated billing and collection policies and procedures, ineffective tracking and measurement processes, and technology limitations. The City engaged A&M to improve A/R reporting, reduce current outstanding receivables, and improve processes and procedures to more effectively manage collections. The implemented program resulted in an increase to incremental revenues of $20 million in 2.5 years, with quick wins realized in the assessment phase enabling the project to pay for itself within 4 months’ time.
Corporate Performance Improvement / CFO Services
Improving city’s processes yields rapid results